Internet Banking

We understand the pressures on your time. To access information when you need it, where you need it, we offer you access to ICICI Bank Credit Card related information through the Internet on www.icicibank.com. You can do transactions like accessing account information - current and last statement, getting your payment status, viewing your monthly statement by email, request for a duplicate PIN, record a change of address, order a draft, give auto debit instructions, request for a replacement Card or an add-on Card, access and redeem online from the Rewards catalogue, subscribe to statement by e-mail and mobile alerts. click here to know more.


Limited Lost Card Liability

In case the Card is lost or stolen, call the ICICI Bank 24-hour Customer Care Centre and report the loss of your Card. A new Card will be sent to you within 72 hours of reporting this loss. You are protected from any financial liability arising out of transactions done on your missing Card, from the time you report the loss to us.


Dial-A-Draft

To order a draft from the convenience of your home, simply call the ICICI Bank 24-hour Customer Care Centre and ask for a draft, payable anywhere in India and favouring any company or individual (you can order a draft up to the available cash limit on your account). The draft will be delivered to your mailing address. For each draft request, a transaction fee of 2.5% of the amount withdrawn, subject to a minimum of Rs. 300, will be levied. In addition to the transaction fee, an interest charge will also be levied from the date of transaction to the date of repayment. The amount of the draft will be billed in your monthly Credit Card statement.


Utility Payments

You now have the convenience of paying your utility bills - telephone and mobile phone bills through your ICICI Bank Credit Card. click here to know more.


ICICI Bank 24-hour Customer Care Centre

The ICICI Bank 24-hour Customer Care Centre is equipped with a state-of-the-art system that ensures your queries being handled efficiently and promptly.